We are on Christmas break and will resume shipping all orders as soon as the warehouse re-opens on Monday 13th January 2025. Have a Merry Chistmas and Happy New Year! As always you are welcome to make your orders during the Christmas break. All orders ship via Australia Post within 24 hours of order placement. Australian domestic (guide only): Standard: 2-5 days Express: 1-3 days New Zealand (guide only): Express 2-5 days Standard 5-8 days
You will receive tracking updates as your parcel transitions through the Australia Post network.
12 Month Warranty
Our warranty covers defective workmanship causing leakage in waterproof products. Gumboots are handcrafted, using a combination of modern technology and traditional craft techniques. Each gumboot is unique and may show tiny imperfections in appearance. These in no way affect the performance of the boot, and indeed may be said to add to its character.
Please note we cannot be responsible for :
Fit related problems.
Incidental damage, such as holes, rips and sustained seam wear,which not as a consequence of manufacturing.
I bought three pairs of gumboots for my grandkids. One pair was too small so I had to return them to and exchange them for a size up. Very smooth and quick process. Couldn’t be happier.
M
Michael R. (Brisbane, AU)
We wanted to exchange our wellness due to being too small but the order return form won't accept the customer order number... having a phone contact would be a lot less frustrating than ks
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Cameron M. (Melbourne, AU)
Great communication, highly efficient service, lovely product.
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Belinda L. (Sydney, AU)
Gorgeous Wellies and Comfortable
We love them
A
Alexandra P. (Sydney, AU)
Quality and style for kids
Love the colour and quality of these Welles which I have bought for all my grandkids.
j
josephine (Backmede, AU)
Fantastic service and great quality
Ordered Wellies online and they arrived in the mail super quickly. My little nephew absolutely loved his new wellies!
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Vikki B.
Wellies Boots
The site was easy to navigate and the purchasing portal was a breeze. The product is as you see it on the the website. No complaints from me
S
Shane B. (Beerwah, AU)
Great service
Excellent customer service and fast delivery what I’m most impressed with is the tracking support always kept informed where my parcel was great work I would highly recommend wellies online